About Us

Customer First | Commitment | Honesty | Integrity | Respect

Better Customer Experiences and Better Business Results are achieved through the interaction of great Processes, Technology and Culture.

Leadership Team

Founded in 2018, TopCat’s principals are industry veterans with over 40 years of combined experience in the technoogy industry.

Having served with companies such as CA Technologies, FatWire Software (now part of Oracle), Con Edison and PowerServ, Tony and Charlie have extensive leadership and hands-on experience with a wide span of technology initiatives including systems engineering, applications development and support, facilities management and operations technology, data center operations, partner and vendor relations, technical sales support, professional services, project management, consulting and customer experience.

TopCat works with a network of technology partners and provides technology advisory services ranging from high-level strategy and planning assessments all the way down to in-depth audits, and also develops and executes on projects arising from those advisory services.  TopCat’s Charlie Ward is a PMI-certified Project Management Professional (PMP).        

Beginning in 2020, TopCat also serves on the Technology For Business (TFB) committee within the Hauppauge Industrial Association (HIA).  As co-directors of the Emerging Technology and Telecommunications groups, TopCat provides technology advisory services to HIA member companies.  The HIA primarily serves the Long Island Innovation Park (one of the largest technology and industrial parks in the United States, second only to Silicon Valley). 

Meet The Leadership Team

Tony Riccinto

With over 25 years in the enterprise software industry, Tony has extensive leadership expertise in technical support and customer service, customer experience, contact center development, process reengineering, technology adoption and shared service insourcing.  

Prior to co-founding TopCat Consulting Tony held positions of increasing responsibility at CA Technologies (formerly Computer Associates), the most recent being VP of Global Business Operations. In that role he was responsible for creating efficiencies throughout the organization by consolidating operations, creating new processes, and building out global contact centers, and providing world-class Customer Experience to CA’s customers.

Charlie Ward

Charlie Ward is a Technology Strategist with broad leadership and hands-on experience with energy and information technologies.

A co-founder of TopCat Technology Services, he has also served with Con Edison, CA Technologies, FatWire Software (now Oracle) and PowerServ US. 

Areas of expertise include Energy, Systems Engineering, Project Management, Applications Development, Operations management, Professional Services and Business Analysis.

Charlie is a member of the IEEE Power and Energy Society and is a certified project management professional (PMP).  He is an accomplished musician, composer, and producer, and is both a futurist and an optimist.  

Technology Partners

TopCat’s extensive Partner network includes a wide array of certified technology experts.  Together we provide you with the management guidance and technology expertise that your business needs and deserves. 

Accomplishments