Design and Launch Guidance
for Start-ups

Starting a new Customer Service & Support operation, whether for an existing company or as part of the launch of a new company, is a complex journey. 

Design and launch guidance from TopCat will allow you to focus on the core aspects of process, technology, and culture as they specifically relate to your business and your objectives for Customer Service & Support. 

While there are a multitude of process ideologies, shiny technology tools, and cultural perspectives, only a small subset of these will be a right fit for your business. One size does not fit all, and you’ll want to avoid the time and dollar costs of false starts and unnecessary detours. 

TopCat will help you design the best and most cost-effective approach for your specific needs and help you with a smooth and successful launch of your new Customer Service & Support start-up.